Report an issue

Contact us
We're anticipating higher-than-usual call volumes. While our team is working hard to assist everyone as quickly as possible, you may experience longer wait times.

Alternatively you can report non-urgent issues and faults, enquire about a bill, submit a compliment or complaint, submit a general enquiry. 
Contractors

Contractors

In this section:

Technical Information
Health & Safety
Working with Tiaki Wai
Policies and processes

Payment options

Spread payments, or pay in full by the due date

You have different options for paying your bill.
Learn more