We're anticipating higher-than-usual call volumes. While our team is working hard to assist everyone as quickly as possible, you may experience longer wait times.

Alternatively you can report non-urgent issues and faults, enquire about a bill, submit a compliment or complaint, submit a general enquiry. 

Faults and Outages

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Register with our text alert service to receive text notifications when there is a water outage or incident in your area.

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Known Water Outages

The estimated end time for outages is based on the information available at the time. Our crews will do their best to resolve outages within this timeframe but this may be subject to change.

No current outages in your area
Address is out of region

Report an issue

No recently resolved outages
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No current outages in your area

Discharge Notices

No discharge notices in your area

Fluoride Monitoring

No Fluoride monitoring notices in your area
For urgent queries or issues please use
Check the status of leaks across the network
Check the status of leaks across the network

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