We're anticipating higher-than-usual call volumes. While our team is working hard to assist everyone as quickly as possible, you may experience longer wait times.

Alternatively you can report non-urgent issues and faults, enquire about a bill, submit a compliment or complaint, submit a general enquiry

Water Networks / Projects / Projects / Aotea Quay Watermain Renewal

Aotea Quay watermain renewal

We're renewing an important watermain servicing the large industrial waterfront area.
Overview

We're investigating how to safely repair a watermain next to the main rail corridor in and out of Wellington, keeping our crew, Kiwirail's crew and train passengers safe.

Start Date
7/07/2026
Contact:

If you have any questions about this work, please contact:

Tiaki Wai,  0800 TIAKI WAI (0800 842 549)

We have a watermain providing water to a large industrial area on Wellington’s waterfront – and it’s in need of repair.

But, that’s not as easy as it sounds – because right next to this little pipe is the main rail corridor in and out of Wellington. There’s a lot of important health and safety considerations when working in the rail corridor – to keep our crew, Kiwirail’s crew, and train passengers safe.

Through working closely with Kiwirail, we got in to do some important investigation work that will help us figure out how to repair that little pipe – on a day when Kiwirail were doing maintenance, so trains weren’t running – which significantly reduced the risk and the amount of precautions we had to take while working so close to the rail lines.

We're always looking for ways to get the important jobs done without causing too much disruption for Wellingtonians. 

Payment options

Spread payments, or pay in full by the due date

You have different options for paying your bill.
Learn more